Terms of Service – Kasturi Herbal

Welcome to Kasturi Herbal. By using our website, purchasing our products, or engaging with our services, you agree to the following terms and conditions. Please read them carefully.

1. Use of Website & Services

• By accessing our website or purchasing from us, you confirm that you are at least 18 years old, or accessing under the supervision of a parent/guardian.
• You agree not to misuse our website for fraudulent activities, spamming, or illegal purposes.

2. Product Information

• All our products are herbal and handmade, prepared with utmost care.
• Results may vary from person to person depending on individual body type, hair type, or health condition.
• Kasturi Herbal does not provide any medical guarantees. Our products are for external use only unless stated otherwise.

3. Orders & Payment

• Once an order is placed, you will receive confirmation by SMS/email.
• We offer multiple payment options, including Cash on Delivery (COD) and secure online payment gateways.
• In case of failed transactions or payment issues, please contact us directly.

4. Shipping & Delivery

• Orders are processed within 1–2 working days.
• Delivery usually takes 7–10 working days, depending on your location.
• Delays may occur due to courier/logistics issues, public holidays, or unforeseen events.

5. Refunds & Returns

• Please refer to our Refund & Return Policy for details.
• Refunds/returns are only applicable if the product is damaged, defective, or incorrect.

6. Intellectual Property

• All content on our website, including text, images, logos, and designs belong to Kasturi Herbal.
• You may not copy, distribute, or use our content for commercial purposes without prior permission.

7. Limitation of Liability

• Kasturi Herbal is not responsible for any allergic reactions or side effects. Please do a patch test before full use.
• We are not liable for delays, courier errors, or third-party service issues beyond our control.

8. Changes to Terms

• Kasturi Herbal reserves the right to update or change these Terms at any time.
• Continued use of our website/services implies acceptance of the updated Terms.

9. Governing Law

• These Terms are governed by the laws of India.
• Any disputes will be subject to the jurisdiction of the courts in Mysore, Karnataka.

10. Contact Us

For questions regarding these Terms, please reach out to us:
📞 +91 99018 19663
📧 Sammyruti143@gmail.com